14 Managed Services
Security-first managed services.
All in one partner.
From helpdesk to SOC, cloud to DevOps — Afocal covers your entire technology stack so you can focus on the business, not the infrastructure.
Managed IT Services
Fully managed IT support, helpdesk, and infrastructure management for SMBs — predictable monthly pricing, no surprises.
- 24/7 helpdesk with <1-hour response SLA
- Proactive monitoring & alerting across all endpoints
- Vendor management and license optimization
Remote Monitoring & Management
Real-time visibility and automated remediation across every endpoint, server, and network device in your environment.
- Unified dashboard across all endpoints and servers
- Automated patch deployment with rollback capability
- Disk, CPU, memory, and network health alerts
Business Continuity & Disaster Recovery
Immutable backups, rapid failover, and tested recovery playbooks so your business survives ransomware, hardware failure, or disaster.
- Immutable, air-gapped backups with 3-2-1 architecture
- Recovery Time Objective (RTO) < 1 hour for critical systems
- Ransomware-resilient backup chains with offsite replication
Email Backup & Archiving
Immutable email archiving and rapid restore for Microsoft 365 and Google Workspace — compliance-ready and ransomware-proof.
- Continuous backup of all M365 / Google Workspace mailboxes
- Immutable archive with configurable retention (1–10 years)
- Point-in-time restore at item, mailbox, or tenant level
Patch Management
Automated, policy-driven patch deployment across OS and third-party applications — with compliance reporting for every audit.
- Automated OS patching for Windows, macOS, and Linux
- Third-party application patching (Adobe, Chrome, Java, and 200+ apps)
- Patch testing in staging before production rollout
Managed Security Services (MSSP)
24/7 SOC monitoring, threat detection, and incident response — enterprise-grade security operations without the enterprise headcount.
- 24/7 Security Operations Center (SOC) with <15-min alert triage
- SIEM deployment and ongoing tuning (Microsoft Sentinel / Splunk)
- Threat intelligence feeds with IOC correlation
Endpoint Detection & Response (EDR)
AI-powered endpoint protection, behavioral detection, and automated threat containment — deployed and managed by our security team.
- Next-gen EDR deployment across all endpoints (Windows, macOS, Linux)
- AI/ML behavioral detection — catches zero-days and fileless malware
- Automated threat containment and isolation within seconds
Network Security — NGFW & SASE
Next-generation firewall management and SASE architecture for secure access — protecting your network perimeter and remote workforce.
- NGFW deployment and management (Palo Alto, Fortinet, Cisco)
- SASE / Zero Trust Network Access (ZTNA) for remote workers
- URL filtering, application control, and DNS security
Continuous Vulnerability Management
Continuous scanning, risk-based prioritization, and verified remediation — not just a quarterly scan and a PDF report.
- Continuous authenticated scanning of all internal and external assets
- Risk-based prioritization using CVSS, EPSS, and business context
- Remediation ticketing integrated with your change management workflow
Cloud Compliance Monitoring
Continuous cloud security posture management for AWS and Azure — misconfiguration detection, policy enforcement, and audit-ready evidence.
- Cloud Security Posture Management (CSPM) for AWS and Azure
- CIS Benchmark policy enforcement across all cloud accounts
- Real-time misconfiguration alerting (S3 buckets, IAM policies, NSGs)
Cloud & Infrastructure
AWS and Azure architecture, migration, and ongoing managed services — reduce cloud spend 30%+ while improving performance and reliability.
- AWS and Azure architecture design and implementation
- Cloud migration strategy and execution (lift-and-shift to re-architect)
- FinOps and cloud cost optimization (avg. 30%+ reduction)
Managed DevOps
CI/CD pipelines, container orchestration, and infrastructure-as-code — so your engineering team ships faster with confidence.
- CI/CD pipeline design and implementation (GitHub Actions, GitLab CI, Jenkins)
- Container platform management (Kubernetes, ECS, Docker)
- Infrastructure-as-Code with Terraform and Pulumi
Web & Mobile App Development
Custom web and mobile applications built by experienced engineers — from MVP to enterprise-grade systems, on time and on budget.
- Web application development (React, Next.js, Vue)
- Mobile app development (React Native, iOS, Android)
- Backend and API development (Node.js, Python, Go)
Not sure which services you need?
Our team will assess your current environment and recommend the right mix — no commitment required.
Book a Free IT Audit